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FQA

What is cybercrime?
Cybercrime is any illegal activity carried out online, such as blackmail, hacking, and electronic fraud.

How do I report a cybercrime?
You can start by filling out the reporting form available on the website and attaching evidence, if available.

Does my report reach the official authorities?
Yes, reports are forwarded to the relevant authorities in cooperation with our security partners.

Is there an emergency contact number?
Yes, you can contact us via the dedicated emergency number listed on the contact page.

How confidential is the information I provide?
We guarantee the protection and confidentiality of all information provided and will not be shared with any party without permission.

Can I track the status of my report?
Yes, you will receive a tracking number to review the status of the report on the website.

What services does the platform offer?
Cybercrime reporting, legal consultations, digital awareness, and training courses.

Is the legal consultation free?
The first consultation is free, and subsequent consultations may incur a small fee.

Do you provide support for victims of blackmail?
Yes, we help victims deal with the situation legally and psychologically in complete confidentiality.

Can you report fake accounts?
Yes, you can report any accounts impersonating you or engaging in suspicious activities.

Is there support for children or parents?
Yes, we provide a special section for digital awareness for children and advice for parents.

Can you report from outside the country?
Yes, anyone can file a report, even if they are outside the country.

Does the platform offer cybersecurity training?
Yes, we provide workshops and training courses in the field of digital security awareness.

Do you communicate with lawyers through the website?
Yes, you will be connected electronically to specialized lawyers through the platform.

How long does it take to respond to a report?
Usually, a response is within 24 to 48 hours, depending on the nature of the report.